Although the numbers may have changed in recent years, a 1998 survey suggested that only 2 percent of diversity trainers have a relevant degree.
Does racial sensitivity training actually work? It’s difficult to say. A 2007 study of 829 companies that use diversity training suggested that the sessions make virtually no difference in the number of minorities hired or promoted into management positions. (Employing a manager of diversity or a diversity task force produces far better results.) There are also troubling anecdotes, like the Texaco executives who were taped referring to employees as “black jelly beans” who were “glued to the bottom of the bag” after seeing jelly beans used in a diversity training session.It's more evidence that if you don't understand the problem, you can't find the solution—something an Australian study of anti-racism programs found two decades ago. Perhaps the whole thing's been nothing but huckstering ever since Derrick Bell and his buddies came up with their capitalist-friendly approach to fighting racism rather than poverty. It certainly pays well for the academics who promote it—and they get to enjoy their class privileges at the same time. That's a win-win, eh?